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Privacy Policy

NGEN Online Privacy Policy

1. General

Hope Media Group (“HMG” or “We”) is a family of brands that serves to connect people in Houston and around the world more deeply to God through radio, community events, online content, and mobile apps. Our family of brands include KSBJ, Vida Unida, NGEN Radio, HOPE ON DEMAND, Special Events, and AMEN: The Prayer App. Hope Media Group is a 501(C)3 tax-exempt, Texas nonprofit corporation.

Hope Media Group is committed to respecting your online privacy and security. This Privacy Policy incorporates by reference and is designed to work with HMG’s Terms of use Policy and Gift Acceptance Policy.  HMG has designed our websites and online platforms so that, in general, you can visit us online without identifying yourself or revealing any personal information. We will not collect personally identifiable information from you, other than what you supply to us on a voluntary basis. If you choose to provide us with personal information, (such as your name, age, date of birth, mailing address, phone number, email address, credit card number) to sign up for a newsletter, participate in a contest, make a donation, participate in forums, blogs or bulletin boards, you can be assured that it will only be used to support your relationship with HMG, that we have taken appropriate steps to protect it, and that HMG will not willfully disclose your personal information to any third party without first receiving your permission. At the time you are asked to provide personal information we will explain the extent of its use. If you do not want this information to be collected or used by us for these purposes, you can simply “opt out.” However, normally opting out may prevent your participation in activities for which personal information is needed, as in contests.

2. Acceptance of Privacy Policy and Notice of Changes

Use of this site confirms your agreement and consent to the terms of this Privacy Policy (the “Policy”). If you do not agree to these terms and conditions, please do not use the site. This Policy may be updated or changed in any manner at any time at our sole discretion. Updates to this Policy are effective when posted. Please check this page periodically for any changes. Your continued use of this site following the posting of any changes to these terms shall mean that you have accepted those changes. If you have any questions or concerns, please contact HMG by mail, email or phone at the address listed below.

3. Child Protection

HMG is particularly sensitive about guarding the privacy of children. HMG does not collect any more information than is needed from children under the age of 13 for use of our website. HMG does not knowingly collect personal information from children under the age of 13 without parental consent except as noted below.

PARENTS: We will seek your consent before collecting personal information from your child. (However, we will not seek your consent where a child has merely subscribed to our email newsletter.)

If you do not want your child’s personal information used by HMG or if you would like to find out what personal information we have from or about your child, please contact us at by mail, email or phone at the address listed below.

4. Information We Collect and How it is Used

The types of information we collect on our website include:

  •  Information we actively collect:
    Your name and email address, age and/or DOB, mailing address, phone number, job title, and company, may be requested to receive newsletters and/or to participate in contests or promotions, or research panels, and in the case of online donations, credit card information and expiration date. This information is used to respond to your questions to us, for contests, promotions, and research panels, and to complete transactions such as credit card donations and signing up for email newsletters or mass email notifications.
  • Non-personal Information—collected passively:
    The only information passively collected by the HMG website is what Internet browser and/or plug-ins you use, your operating system version, and your public IP address.

We do not use tracking cookies or collect any other information about you, or your computer.

5. No Sharing of Personal Information

HMG will not sell, rent, or lease your personal information to others. We will not intentionally provide your personal information to any third party except: (i) when we have your permission to share your information (including to complete a credit card transaction in which case we will only use companies who employ similar privacy protections to secure your personal information), (ii) when we are required by law to do so or in the event of legal action arising from information posted by you, or (iii) in the event of exigent circumstances, such as when there are reasons to believe, based on information posted by you, that there is risk of harm to yourself or to another.

6. Security of Your Personal Information

HMG is committed to ensuring the security of your information. To prevent unauthorized access, maintain data accuracy, and prevent improper use, we have implemented strict physical, technological, and administrative procedures to safeguard and secure your personal information we collect online. We use industry standard encryption software when collecting or transferring sensitive data such as credit card information. However, as effective as these measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet. Your data may also be provided to the following third party vendors: RackSpace, VeriSign, Troy Research, iMakeNews, Samaritan Software, and HMG’s in-house and co-located servers. For information about the security policies of such vendors, please contact directly the vendors listed above.

7. Contacting HMG / Removing Your Name From Our Mailing List

HMG employs a strict “no spam” policy. You can be assured if you sign up for an email or newsletter; you will only receive that email or newsletter. If you no longer want to receive emails or newsletters, please send us an email at webmaster@hopemediagroup.com with the subject “REMOVE FROM MAILING LIST.” If you have questions or comments about this Policy, our use of your personal information, would like to verify the accuracy of our records containing your personal information, or feel that this site is not following the policies we have described here, please contact us. We will make every reasonable effort to address and correct the problem.

8. Other / Intellectual Property

All content included on this site, such as text, graphics, logos, photographs, images, data compilations, and software, is the sole and exclusive property of Hope Media Group and is protected by copyright and trademark law. Hope Media Group’s logos, brand identifiers, service marks, and trade dress may not be used by any other party without prior written authorization by HMG.

Address any questions or concerns to us at:

NGEN Radio

1722 Treble Dr.

Humble, TX 77338

800.446.5725

Webmaster@hopemediagroup.com

SMS POLICY

By subscribing, you have provided us with consent to send you text messages regarding NGEN Radio ministry updates and events. Message frequency varies by events/preference. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. If your phone does not support MMS, you’ll receive SMS instead.

OPT-OUT OR STOP
If you wish to stop receiving text messages from NGEN Radio reply to any text message from 67101 and in the reply, text STOP. You may also stop text messages by calling us at 281.446.5725 or emailing us at Webmaster@hopemediagroup.com.

HELP OR SUPPORT
If at any time you need our contact information on how to stop text messages, reply to any text message from 67101, and in the reply, text HELP. Upon receiving your text message, we will send you a text message with this information. In general, the messages we send provide you with information about our upcoming events, new content, and other announcements. Some of the text messages we send may include links to websites. To access these websites, you will need a web browser and internet access.

SUPPORTED CARRIERS
This program is supported by Alltel, AT&T, Boost, Sprint, Verizon Wireless, Virgin Mobile, MetroPCS, T-Mobile, and U.S. Cellular. T-Mobile is not liable for delayed or undeliverable messages. Products and services are compatible with AT&T handsets.

PRIVACY POLICY
We respect your privacy and will not distribute your mobile phone number to any third parties.